Start Date: 6/19/2024 7:00 AM PDT
End Date: 6/21/2024 5:00 PM PDT
Venue Name: Hilton Phoenix Tapatio Cliffs Resort
Location:
11111 N. 7th Street
Phoenix, AZ United States 85020
Organization Name:
MHCA
Contact:
Wednesday, June 19
6:45 am - 7:30 am Golf Registration at Lookout Mountain Golf Club at the Hilton Phoenix Tapatio Cliffs Resort
7:30 am Golf Tournament Begins, Followed by Lunch at the Golf Club
2:00 pm - 4:00 pm Tour of ZenniHome; Meet bus at front door of hotel - you must pre-register!
6:00 pm - 7:00 pm Opening Reception Sponsored by CAVCO Park Models
7:00 pm - 8:30 pm Cracker Barrel: For RV Park & Campground personnel: meet with others in the industry!
Please note: We are offering Mini Sessions this year, each lasting about 20 minutes and giving one of our sponsors an opportunity to explain their products or services and you a chance to ask questions!
The Mini Sessions are listed in green below.
Thursday, June 19, 2024
7:30 am - 5:00 pm Registration
7:30 am - 8:30 am Continental Breakfast; Visit Exhibits Sponsored by MHVillage
8:30 am - 9:15 am Let’s Get Started!
9:15 am - 10:15 am If Walt Disney Ran Your Park…What Would it Look Like? Keynote Speaker John “The Ex- Disney Guy” Formica will help you create a magical a Disney-like culture in your park. Sponsored by RHP Properties
10:15 am - 11:00 am Visit Exhibits
11:00 am - 12:00 pm Concurrent Sessions - Pick Your Favorite!
Keeping Your Amenities Updated: Kathleen Walsh, Advanced Outdoors
Selling & Creating the MH Lifestyle: Kerin MacWilliams
RV Park Data in Arizona: What You Need to Know: Walter Johnson, Valley View of Duncan
Mini Sessions: "Maximizing ROI with Tiny Homes: The Future of RV Parks" by United Tiny Homes and "More Profits Are In The Details" with ADA Compliance Consultants
12:00 pm - 1:30 pm Lunch/AZ ARVC Annual Meeting/Visit Exhibits Lunch Sponsored by Newbook, Awards Sponsored by Shu Bug
1:30 pm - 2:25 pm Concurrent Sessions - Choose the one that interests you!
Create a “Whistle While You Work” Environment - Build Magical Teams!: John “The Ex-Disney Guy” Formica for this presentation on employer-employee relations.
Low Cost Marketing for Your MHC: Darren Krolewski of MHVillage
Avoiding Premises Liability: Attorney Scott Baluha will speak on property issues, especially in RV parks and campgrounds.
Mini Sessions: "The Triple Threat: Tech That Saves Time, Costs Less & Helps Grow Your Business" byYardi Breeze and Rent Manager will speak on “Thriving in Tight Times: Best Practices for Boosting NOI in Manufactured Housing Communities”
2:25 pm - 3:10 pm Visit Exhibits
3:10 pm - 4:00 pm Concurrent Sessions - Choose the one that interests you!
Update from the Constables: Constable Scott Blake, President of the Arizona Constables Association
AI for the MH Industry: Darren Krolewski, MH Village
Designing & Financing RV Destinations for the Next Generation of Guests: Ed Bridgman
Mini Sessions: AccessParks will present “Leveraging Recent Demographic Changes to Make Broadband Wi-Fi a Profit Center” followed by “Stream Revenue Into Your Park - Revenue You Generate Is Value You Create!" from It’s All About Satellites
4:00 pm - 4:45 pm Concurrent Sessions - Choose the one that interests you!
Cybersecurity - What You Need To Know!
Fair Housing & Modifications to Homes: Attorney Scott Baluha
Marketing & Branding for RV Resorts & Glamping: Mike Harrison of CRR
Mini Sessions: ManageAmerica will present “Recovery + Revenue + Compliance: Dialing in Your Utility Billing” followed by “Approaches to Onsite Wastewater Solutions” by E-Z Treat
4:45 pm - 5:00 pm Ask a Question, Any Question: Bring your questions for the experts!
5:00 pm - 6:30 pm Welcoming Party! Join us in the exhibit hall to meet with sponsors and exhibitors, fellow owners and managers. Enjoy free drinks and hors'devours! Sponsored by MAR Companies
Thursday qualifies for 6 hours of Park Manager Education.
Friday, June 21, 2024
7:30 am - 8:30 am Registration; Continental Breakfast; Visit Exhibits Sponsored by M.R. Tanner Development and Construction, LLC
8:30 am - 9:30 am Fantastical Thinking Failures - Why Build It and They Will Come is Only True in Hollywood: Kathleen Walsh, Advanced Outdoor
9:30 am - 10:15 am Visit Exhibits
10:15 am - 11:00 am Concurrent Sessions - Choose the one that interests you!
MHC Data in Arizona and Why it Matters to You: Walter Johnson, Valley View of Duncan and MHCA Board Member
Updating Your Forms: Rental Agreement or Rules? Attorney Scott Baluha
Insurance 101 - Ashley Michalson, Leavitt Recreation Insurance
Mini Sessions
11:05 am - 12:00 pm Concurrent Sessions - Choose the one that interests you!
Turning a Park Around: Have you purchased a park which need many improvements (and perhaps some evictions) or had one of those managers who can turn a nice park into one not so nice in a few months? Attorney Doug Nelson of Evans, Dove, Nelson, Fish & Grier PLC and Neal Haney, NTH Property Management
7 Step Guide to Rent Collection: Mark Roady of MAR Communities
Creating Last Memories at Your Park so that your customers come back year after year and are telling their friends. Steve Stafford of Camp Jellystone.
12:00 pm - 1:15 pm Lunch/MHCA Annual Meeting Sponsored by CAVCO Industries
1:30 pm - 2:15 pm Concurrent Sessions - Choose the one that interests you!
Your Kids Inherited What? Attorney Doug Nelson
Emergency Situation Awareness & Preparedness: Attorney Scott Baluha and Cindy Smith of Saunders & Amos
2:15 pm - 2:30 pm Break/Enjoy a Snack!
2:30 pm - 3:15pm Concurrent Sessions - Choose the one that interests you!
How to Handle Complaints - From Verbal to Legal: Attorney Scott Baluha
How to Implement, Apply, and Enforce the Right of First Refusal to Purchase Resale Homes: Attorney John Buric of Warner Angle
Great Management Skills: Mike Harrison of CRR
3:20 pm - 4:15 pm Concurrent Sessions - Choose the one that interests you!
Roundtable Discussion for Owners
Liability for Harassment (especially for Managers): Attorneys Scott Baluha and Josh Black
Routine Maintenance Schedule for Your Park: Neal Haney
4:15 pm - 5:00 pm Ask a Question, Any Question: Bring your questions for the experts!
Friday qualifies for 6 hours of Park Manager Education.