Event Calendar

Start Date: 5/15/2025 7:00 AM PDT
End Date: 5/16/2025 5:00 PM PDT

Venue Name: WeKoPa Resort & Casino

Location:

Organization Name: MHCA

Contact:

Wednesday, May 14, 2025
 

6:30 am - 7:15 am Golf Registration at WeKoPa Golf Club, located at the Resort 
 

7:15 am Golf Tournament Begins, Followed by Lunch at the Golf Club
 

1:00 pm - 5:00 pm Tour of United Tiny Homes; Meet bus at front door of hotel - you must pre-register!
 

6:00 pm - 7:00 pm Almost a Pool Party Sponsored by MAR Companies 
 

7:00 pm - 8:30 pm Cracker Barrel: For RV Park & Campground personnel: meet with others in the industry!

Please note: We are offering Mini Sessions this year, each lasting about 20 minutes and giving one of our sponsors an opportunity to explain their products or services and you a chance to ask questions! 
 

The Mini Sessions are listed in green below.

Thursday, May 15, 2025
 

7:00 am - 5:00 pm Registration; Continental Breakfast from 7:00 am to 8:00 am
 

7:00 am - 6:30 pm Exhibits Open
 

8:00 am - 9:30 am Welcome
 

9:30 am - 11:00 am Developing a New Resort in a Post-Pandemic World: Lessons from Developing a 300-Site RV &

Manufactured Home Resort: Join Scott Roberts, CEO of Roberts Resorts & Communities, as he shares

insights and lessons learned from developing a 300-site RV and Manufactured Home Resort in Flagstaff,

Arizona. This session will explore strategies to navigate the challenges of managing development costs in a

post-pandemic economy and the innovative approach of blending RV and Manufactured Housing within a

single resort. Gain valuable perspectives on business planning, construction cost management, and first

year operations from an industry leader.
 

10:45 am - 1:15 pm Lunch; Visit Exhibits Lunch Sponsored by Cavco Industries  

1:15 pm - 2:15 pm Concurrent Sessions - Choose the one that interests you!
 

AI: Mark Roady, President of MAR Companies and MHCA President, will speak on the use

of Artificial Intelligence in the manufactured housing & RV industries.
 

Applicant Screening Mistakes That Kill Your Business: Screening people coming into your park is easier than

ever. Presented by Regina Kaupaner and Mike Stout of NTN Arizona.
 

Activities for All Age Parks: Steve Stafford with Camp Jellystone will speak.
 

Mini Sessions: Spectrum Submeter and "Newbook Demo: Simplifying Long-Term Guest Management" with Newbook

2:15 pm - 3:15 pm Concurrent Sessions - Choose the one that interests you!

 

Employee vs. Independent Contractors vs. Volunteers & Work Campers: Speaker: Attorney Josh

Black, who specializes in employment law.
 

What to Do When Someone Dies in Your Park: What is your responsibility as a community manager

when someone dies alone at home in the park? MHCA and AZ OHA Attorney Scott Baluha of Zona Law

Group will discuss how to handle this type of situation.
 

Pipelines to Progress: Managing Drinking Water Lead Service Lines and Inventories in Manufactured

Housing Communities & RV Parks: Cindy Smith, Director of Property Management, Amos Realty

Services and member of the MHCA Board, and Arron Hieatt, Compliance Assistance Coordinator, ADEQ,

will present updated info on water lines from wells.
 

Mini Sessions: "The Triple Threat: Tech That Saves Time, Costs Less & Scales with You" with Yardi Breeze and "From Application To Automation: Streamlining Leasing & Mainteance for Maximum Efficiency" with Rent Manager
 

3:15 pm - 3:30 pm Break
 

3:30 pm - 4:15 pm Concurrent Sessions - Choose the one that interests you!
 

Responsibilities of the Constable: Scott Blake, President of the Arizona Constables Association and Constable of the Hassayampa Precinct in Maricopa County, will give an update on what the constables do in eviction proceedings. 
 

Utility Billing: Mark Roady, MAR Companies will speak on how to bill residents and guests for their utility usage.
 

New Strategies for Cost Efficient Pavement Management: Justin Holbrook, Holbrook Asphalt will present.
 

Mini Sessions: AccessParks and "Renew Smarter: Making the Most of Your Park Insurance Policy" with Leavitt Recreation & Hospitality Insurance 
 

4:15 pm - 5:00 pm Concurrent Sessions - Choose the one that interests you!
 

Update from the Arizona Department of Housing (ADOH): Kim Merrill, HUD Program Manager at ADOH,

will give us an update.
 

The Down and Dirty of Managing a Manufactured Home Park: Neal Haney of NTH Property

Management will speak on miscellaneous duties and responsibilities for managers.
 

Arizona OHA Annual Meeting

5:00 pm - 6:30 pm Welcome Party! Join us in the exhibit hall to meet with sponsors and exhibitors, fellow owners and managers. Enjoy free drinks and hors'devours! Sponsored by MHVillage
 

Thursday qualifies for 6 hours of Park Manager Education.

 

Friday, May 16, 2025
 

7:00 am - 5:00 pm Registration
 

7:00 am - 8:00 am Continental Breakfast
 

8:00 am - 8:10 am Welcome
 

8:10 am - 9:10 am Could You Have the Park of Tomorrow Today? Ed Bridgman of EOB Consulting will present - what could

you be doing today to prepare your park for what future customers will want? What could you be doing to

automate your office to give you more time to spend on other issues?
 

9:15 am - 10:10 am Concurrent Sessions - Choose the one that interests you!

Handling Attorney General and Department of Housing Complaints: We are seeing more Attorney

General complaints against both MH and RV parks. In addition, MH residents can also ask the Department

to hear any issues they have with the community (the community owner could also file Department of

Housing complaints against residents, although we haven’t seen any). MHCA and AZ OHA Attorney

Scott Baluha willl cover these areas.
 

A Picture’s Worth a Thousand Words: Mike Harrison, COO, CRR Hospitality, will speak on how to improve

your social media presence.
 

Mini Sessions: "More Profits Are In The Details" with ADA Compliance Consultants and Roadrunner Paving

10:15 am - 11:00 am Visit Exhibits
 

11:00 am - 12:00 pm Concurrent Sessions - Choose the one that interests you!
 

Home Sales: Nate Pattee, 52Ten, will present different strategies for home sales given the market your

park is in and the market conditions. This will include how do you pivot when the existing strategy is not

working and where can you pivot; what we've tried/learned; and what we've done well, and where have

we made mistakes.
 

Pool Regulations & Maintenance: Robert Thomspon of Landmark Aquatic will speak.
 

Campground Statistics
 

Mini Sessions: RVParkTv.com by It's All About Satellites and ManageAmerica

12:00 pm - 1:00 pm: Lunch: Sponsored by RHP Properties
 

1:00 pm - 1:45 pm Concurrent Sessions - Choose the one that interests you
 

Revenue Management To Build NOI: Mike Harrison, COO, CRR Hospitality, will present.
 

Evictions: Attorney Scott Baluha will give an update on eviction procedures.
 

The Homes of Tomorrow Today: Gene Edelstein of Azure 3-D Printed Homes will discuss today’s tiny homes.
 

1:45 pm - 2:30 pm Concurrent Sessions - Choose the one that interests you
 

Why Politics Affects You Everyday: The MHCA Legislative Team will discuss what is happening at

the Capital, why landlords are a major target and what YOU can do. Speakers will include Lobbyists Janna

Day and Trevor Laky, MHCA PAC Chair Greg Johnloz and Executive Director Susan Brenton.
 

Challenges of Waste & Wastewater for RV’s and MH’s: Mike Stidham of E-Z Treat and Gary MacConnell

of MacConnell & Associates will speak.
 

2:30 pm - 2:45 pm Break
 

2:45 pm - 3:30 pm Concurrent Sessions - Choose the one that interests you
 

Broker Panel: Current Issues: Jack Cardinal with Cooper Cardinal and John Sheedy of Park Brokerage will    discuss current issues including the uncertainty of the market, interest rates, forecasts for future growth on manufactured home and RV communities, and smaller investors vs. larger companies in the market,
 

Do I Have to….:Attorney Scott Baluha will speak on emotional assistance animals, service animals and

other Fair Housing basics.
 

3:30 pm - 4:15 pm Concurrent Sessions - Choose the one that interests you
 

Manufactured Housing Owners Roundtable
 

Turning Complaints into Gifts: Greg Johnloz, MHCA Vice-President will speak on handling your customer complaints.
 

4:15 pm - 5:00 pm Concurrent Sessions - Choose the one that interests you
 

MHCA Annual Meeting
 

Ask an Attorney: Your opportunity to ask Attorney Scott Baluha any questions! Wendy Bykofsky, Arizona OHA President, Moderator

Friday qualifies for 6 hours of Park Manager Education.